Terms & Conditions

Welcome to House of Saanvi.
These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from our website, you agree to comply with these terms.

1. General Information

This website is operated by House of Saanvi.
Throughout the site, the terms “we,” “us,” and “our” refer to House of Saanvi.

By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by these Terms & Conditions.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or
• You are using the website under the supervision of a parent or guardian.

3. Product Information

We strive to display product colors, designs, and details as accurately as possible.

However:

• Actual product color may vary slightly due to lighting, photography, or screen settings.
• Minor variations in embroidery, print placement, or fabric texture may occur.

These are not considered defects.

4. Pricing & Payments

• All prices are listed in INR (₹) unless stated otherwise.
• Prices may change without prior notice.
• We reserve the right to modify or discontinue products at any time.

Payments are processed securely through trusted payment gateways.

We reserve the right to cancel orders suspected of fraud or unauthorized transactions.

5. Order Acceptance & Cancellation

After placing an order, you will receive an order confirmation email or message.

However, we reserve the right to:

• Refuse or cancel any order
• Limit product quantities
• Cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity

If payment has already been made, the amount will be refunded accordingly.

6. Shipping & Delivery

Estimated delivery timelines are provided for convenience only.

Delays may occur due to:

• Logistics issues
• Weather conditions
• Public holidays
• Unforeseen circumstances

House of Saanvi is not liable for delays caused by third-party courier services.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Return & Refund Policy.

Please read the policy carefully before making a purchase.

8. Intellectual Property

All content on this website including:

• Logos
• Product images
• Designs
• Graphics
• Text
• Videos

are the intellectual property of House of Saanvi and may not be copied, reproduced, or used without written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful activities
• Attempt unauthorized access to the website
• Interfere with website security
• Upload malicious content or harmful software

10. Limitation of Liability

House of Saanvi shall not be liable for:

• Indirect or incidental damages
• Loss of profits
• Delays or interruptions beyond our control
• Allergic reactions or fabric sensitivities

Customers are advised to read product descriptions carefully before purchase.

11. Third-Party Links

Our website may contain links to third-party websites or platforms.

We are not responsible for their content, policies, or practices.

12. Privacy Policy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in the Privacy Policy.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes indicates acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts of Bengaluru/Karnataka

15. Contact Us

For any questions regarding these Terms & Conditions, please contact:

House of Saanvi
Email:connect@houseofsaanvi.in
Phone/WhatsApp: 9110295681
Address: Brigade Orchards, Spinal Road, NH207, Boodigere Road, Devanahalli, Bengaluru, Karnataka 562110